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The purpose of this frequently asked questions is to provide instant answers to some of the common questions our new and existing customers may have. You may still contact us if there are questions relating to our freight services which you need to ask us. Contact us via email or phone call. You can also reach us through the contact page on this website. The email is email@example.com or firstname.lastname@example.org . It is most likely that this FAQ page would answer some basic questions relating to the service we provide. God bless you.
It depends on where your cargo is going to. For example Cargo get to Lagos fully cleared between 5 to 7 days. To Abuja, Port Harcourt and other parts of Nigeria is 10 working days.
Customers are responsible for packaging their cargo. However, if goods are to be sent through air cargo we use black pallet wrap to protect the cargo from rain. For sea freight, customers are responsible for their own packaging, all we do is to label the shipments.
No. We only collect for free from anywhere within London for 20kg and above. Any shipment less than 20kg attracts collection charges. Collection from Manchester, Birmingham, Leeds, Milton Keynes , Luton, Northampton, Southampton, Reading, Watford, Coventry and Portsmouth are free if your cargo is up to 100kg or more. Any freight less than this attract collection charges.
How do I proceed with my cargo booking for collection?
Getting Cargo ready for collection.
Send the following details to
Your name as written on your luggage .
Your telephone number
Your full address including the postcode.
Receiver’s name , address if door to door delivery.
Receiver’s telephone number.
We accept payment via bank transfer before we ship goods.
Air cargo is weekly (Fridays) . Sea freight is monthly. Please with Sea freight give 21 days of transit time to the destination.
London cargo collection is Monday to Thursday. Collections from outside London is Monday, Tuesday and Wednesday. Any shipment collected on Thursday and Friday are not guaranteed to go with our Friday shipment for that particular week . We do not collect on Saturday and Sunday.
Not at all. No payment is required apart from the one you have paid here in the UK. Also no customs duty payment is required by you.
Yes you can, we provide you with a tracking number on request for you to know the progress of your shipment.
Yes we do. In fact you can buy your goods online and ask them delivered to us and we will deliver straight to your door step in Nigeria. Our minimum procurement is a £1000
Yes we do export from abroad .
Are there any other Charges Apart from the Freight Cost?
Yes we do charge handling fee, our handling fee from London is £2o. Handling charge from Manchester, Birmingham, Portsmouth, Leeds, Liverpool , Milton Keynes and Luton is also £20. Handling charge is a single payment on the item (s) you are sending irrespective of the number of the item.
PLEASE FEEL FREE TO CONTACT US IF OUR FAQ PAGE IS UNABLE TO ANSWER YOUR QUESTION