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Labelling Your Cargo Part 2
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FAQ
The purpose of this frequently asked questions is to provide instant answers to some of the common questions our new and existing customers may have. You may still contact us if there are questions relating to our freight services which you need to ask us. Contact us via email or phone call. You can also reach us through the contact page on this website. The email is info@cargotonigeria.com or olasureman@gmail.com . It is most likely that this FAQ page would answer some basic questions relating to the service we provide. God bless you.
OUR FAQ
How long does it take to get my stuff to Nigeria ?
It depends on where your cargo is going to. For example Cargo get to Lagos fully cleared between 5 to 7 days. To Abuja, Port Harcourt and other parts of Nigeria is 10 working days.
Who does the cargo or shipment packaging?
Customers are responsible for packaging their cargo. However, if goods are to be sent through air cargo we use black pallet wrap to protect the cargo from rain. For sea freight, customers are responsible for their own packaging, all we do is to label the shipments.
Are your cargo collections free from anywhere in the UK?
No. We only collect for free from anywhere within London for 20kg and above. Any shipment less than 20kg attracts collection charges. Collection from Manchester, Birmingham, Leeds, Milton Keynes , Luton, Northampton, Southampton, Reading, Watford, Coventry and Portsmouth are free if your cargo is up to 100kg or more. Any freight less than this attract collection charges.
How do I proceed with my cargo booking for collection?
Getting Cargo ready for collection.
Send the following details to
Your name as written on your luggage .
Your telephone number
Your full address including the postcode.
Receiver details:
Receiver’s name , address if door to door delivery.
Receiver’s telephone number.
How do you accept payment ?
We accept payment via bank transfer before we ship goods.
How often do you cargo or ship goods to Nigeria?
Air cargo is weekly (Fridays) . Sea freight is monthly. Please with Sea freight give 21 days of transit time to the destination.
What are your collection days?
London cargo collection is Monday to Thursday. Collections from outside London is Monday, Tuesday and Wednesday. Any shipment collected on Thursday and Friday are not guaranteed to go with our Friday shipment for that particular week . We do not collect on Saturday and Sunday.
Do I or my consignee have to make any extra payment when my shipment arrived in Nigeria?
Not at all. No payment is required apart from the one you have paid here in the UK. Also no customs duty payment is required by you.
Can I track the progress of my cargo?
Yes you can, we provide you with a tracking number on request for you to know the progress of your shipment.
Do you do procurement or product sourcing?
Yes we do. In fact you can buy your goods online and ask them delivered to us and we will deliver straight to your door step in Nigeria. Our minimum procurement is a £1000
Do you cargo from Nigeria to the UK ?
Yes we do export from abroad .
Are there any other Charges Apart from the Freight Cost?
Yes we do charge handling fee, our handling fee from London is £2o. Handling charge from Manchester, Birmingham, Portsmouth, Leeds, Liverpool , Milton Keynes and Luton is also £20. Handling charge is a single payment on the item (s) you are sending irrespective of the number of the item.
PLEASE FEEL FREE TO CONTACT US IF OUR FAQ PAGE IS UNABLE TO ANSWER YOUR QUESTION
would my car be to my door
Pls can someone buy from online mail and ship to your address, then you ship to Nigeria, do you accept this ? Tx
Dayo
Hi Dayo,
Yes we provide this service.
Thanks for stopping by.
Hello, please how much will you ship 15 shirts down to nigeria from UK?
I want to send my 40 inches tv. Will i be charged duty on it?
or does your price include duty.
Yes
Hi,
Yes the price includes duty. Nothing else to pay in Nigeria after you have paid here in the UK.
Pls ow do u weigh items?I mean ow many items make a kg and so on
Hi Yinka,
We calculate in kgs, 1000g makes a kg. The number of items that make a kg all depends on how heavy the individual item is. You could have 1 item that weighs 1 kg or 2 or more items that weigh a kg and so on.
I live in abuja Nigeria, I want to buy online precisely from sportdirect.com I want to know if I can have it delivered to you people then have it shipped to me in abuja. If it’s possible I want to know the procedure and how much everything would cost me, I would be glad if I can get the charges in Naira equivalent.
Do you deliver (air freight) to Onitsha. Interested in using your service.
Yes we deliver to Onitsha .
Hi, please I would like to know if you can collect from Bristol, and I intend to send 2x 2seater sofas, 1x 3seater; TV wall bracket, 42inch TV and Home Entertainment System. Also how do I know how much this would cost? Thanks
Yes we can collect from Bristol .
Hello please do you ships from Nigeria to UK?how do you charge and is it in Naira or pounds. Thank you.
I have goods in italy worth 100 KILLO, I would like to know how much it will cost to transport it to Benin in Edoch state, Nigeria, Further more I will also like to know how long it will take
Hello , it takes 10 days to Benin. Thanks
Sorry I mean Benin city, Edo State in Nigeria
Pls,how would like to know if you have a branch at Edinburgh(uk)..about 4kg worth..and if yes,how to I go about that..frm Edinburgh to lagos Nigeria..thanx
Hi wanted to find out what your current charges are per kilo to Lagos by air and by ship for 50kg and above thanks
Hi Stella,
Please see our price list, thanks.
Can I ship a good of 1kg, if yes how much will it vost
Hello,
Our minimum weight is 20kg.
Thanks
How can I get my parcel delivered to Nigeria.
Hi Michael,
I believe we have spoken over the phone? Thanks.
Hello there,
Just wondering if you can ship fragile items to Nigeria. Items like glassware and vases. Also, is there any guarantee of its safety?
Thanks
Hi, yes if we do if it is crated, thanks.
Pls want to ship 20kg to lagos from Bedford what is cost of sending it to lagos
Hi
Is it by air or by sea ? you can see our price list, thanks
Please which of your addresses is closer to Altrincham, Cheshire. Thanks
Hi,
We collect from there but we have address in Birmingham, thanks
Hi,
Do you collect items from Glasgow, Scotland and can I get goods from Nigeria through you company?
Hi
Yes we collect from Glasgow. Thanks
hi pls do u also ship from UAE? And can u ship just one item(like a phone)?
Please I would like to know if you still ship to Nigeria from UAE, I have some shoes I’d like to buy from Souq but it can only be delivered to Dubai
Can you procure and deliver to Lagos Nigeria, Goods might not be up to 20KG
Anticipating your reply, thank you
Hi Olajumoke,
Yes we do.
Please, I want to buy a tv in Spain. Do you ship from Spain to Nigeria?
how much would it cost to ship a car from belfast to lagos (RORO shipping)